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| Statement | Achievement |
| To issue the university offer letter at least three days after the announcement of the Department of Higher Education. | 100% achieved for 2013/2014 session intake |
| To publish next semester lecture timetable on week 10 of the current semester. | 100% achieved for Semester 1, 2014/2015 session |
| To publish final examination timetable and invigilator timetable on week 12 of the current semester. | 100% achieved for Semester 2, 2013/2014 session |
| To process students finance affairs in 21 working days after obtaining complete information from involved parties. | 100% achieved |
| To provide at least 80% comfortable and safe accommodations facilities to the students for every study session. | 90% achieved |
| To provide at least 80% reference material based on the course structure in Undergraduate Courses published by Universiti Malaysia Sabah. | 82% (2012) 84% (2013) |
| To ensure at least 90% consumers request related to information technologies fulfilled on the current year. | 90% achieved |
| To ensure new recruit to obtained basicCPD training within a year of recruitment. | 100% achieved |
| To ensure 85% of the university staff have at least 7 days of CPD training annually. | 100% achieved |
* Based on yearly report.
