- To process applications for use of research and teaching equipment and facilities within seven (7) working days.
- To process documents related to internal research grant funding within seven (7) working days.
- To provide logistical requirements for research and teaching in the field and laboratory within one (1) day before the activity is held.
- To process visitor applications within three (3) working days from the date the application is received.
- To provide thorough and conducive research equipment and facilities for research and teaching activities through the following actions:
- To ensure that 80% of laboratory instruments or research facilities are maintained according to the set schedule.
- Ensure that 100% of received equipment or research facility damage complaints are processed for further action.
- To ensure safe workplace conditions for staff, students and BMRI residents in general through the following actions:
- To conduct workplace safety inspections every 3 months (4 times a year)
- To report the results of workplace inspections within 14 working days.
- To act on occupational safety and health (OSH) complaints within 7 working days after the report is received.
- To provide feedback to customer complaints within three (3) working days.
